I have had a number of conversations in the last month about how online communities share ideas and practices.
In Digital Habitats, Etienne Wenger, Nancy White and John Smith discuss technology stewardship and propose this definition:
Technology stewards are people with enough experience of the workings of a community to understand its technology needs and enough experience with or interest in technology to take leadership in addressing those needs. Stewarding typically includes selecting and configuring technology as well as supporting its use in the practice of the community. (2009:25)
The keyword for me in this definition is ‘leadership’. I have tried to provide this leadership in a number of open, online courses I have facilitated. My aim has been to create an invitational environment that inducts participants into open sharing. I understand that this open sharing is not for everyone but the role of stewarding and driving a community is too important to be left to chance.
My current interests in online communities is being extended by a University’s use of Basecamp and a group of sport coaches using Edufii. Both communities appear to be flourishing with a wide range of contributors and sensitive responses to others. Both groups have peripheral participants who benefit from these exchanges.
One of the topics for conversation about forums in the last month has involved two separate organisations who point to the limited number of volunteers available to act as stewards and drivers in their online communities.
The entry starts with these lines:
Sometimes individuals act together, and sometimes they act independently of one another. It’s a distinction that matters. You are likely to make more headway in a difficult task working with others; and even if little progress is made, there’s at least the comfort and solidarity that comes with a collective undertaking.
I think this relates to ideas and practices as well as tasks.
The Stanford entry encouraged me to think about shared responsibilities in forums and how an energised community might develop a ‘plural self-awareness’ that “is and is not analogous to the self-awareness each of us as individuals exhibit”.
CCK08 helped me to understand that an unequivocal commitment to a community’s flourishing is a cooperative enterprise. This commitment can be intense and needs to be shared.
I do try to contribute to community forums and believe that each of us can model a practice of engagement that peripheral participants might find appealing. I sense that stewardship is a profoundly nurturing activity that can encourage others to accept leadership as well as followership.
Each of us who has made that first step in an online community understands just how big a step it is. I am keen to promote those first steps to a ‘plural self-awareness’.
The Maze (Keith Lyons, CC BY 4.0)
Heather Hankinson has alerted me to the SWARM Conference at the University of Sydney on 30 and 31 August 2017. Link. (“Australia’s only online community management conference connects established experts with new talent for a jam packed gathering of ideas, inspiration, insights, best practices, networking and collaboration.”)